Frequently Asked Questions
Can I pre-order Band 2.0?
Yes! Band 2.0 in Dusty Plum is available for pre-order now at $30. Pre-orders ship in 4 to 6 weeks, and we'll email you tracking as soon as yours is on the way.
When am I charged for a pre-order?
You're charged in full at checkout. If you change your mind before your order ships, email us and we'll cancel it and refund you in full.
What if my pre-order is delayed?
If anything changes our ship date, we'll email you right away with the new estimate, and you can choose to wait or cancel for a full refund.
What is the Wearable Stretch Band?
It's a stretch band you wear like a bracelet. Wrap it around your wrist, and when you want to move, slip it off and use it to stretch anywhere.
What is Band 2.0 made of?
Band 2.0 is made of soft silicone with a snakeskin texture and a premium feel. It's a little shorter and sleeker than our original band, with all the same stretch.
How do I care for my band?
Rinse with mild soap and water and let it air dry. Keep it away from sharp objects, rough edges, and high heat. Inspect your band before each use and stop using it if you see tears or cracks.
Is it safe to use?
Yes, when used as intended. Don't overstretch the band, never point a stretched band toward your face or anyone else, and keep it away from young children and pets. If you have an injury or medical condition, check with your doctor before starting a new exercise routine.
How much does shipping cost?
Standard shipping is $5.95 (3 to 5 business days) and FREE on orders of $75 or more. Express shipping is $15.00 (1 to 2 business days). See our Shipping Policy for details.
Do you ship internationally?
Right now we ship within the United States only.
What is your return policy?
You can return unused items in their original packaging within 14 days of delivery. Customers cover return shipping. Email us to start a return. See our Refund Policy for details.
My band arrived damaged. What do I do?
Email us within 7 days of delivery with your order number and a photo, and we'll make it right.
What does F. Better mean?
F. Better stands for Feel Better. Wear it. Open up. Feel better. There's never a bad time to stretch.
How do I contact you?
Email venicefitco@gmail.com, DM us on Instagram at @venicefitco, or use our contact form. We typically reply within 1 business day.